The Town of North Reading Massachusetts

 

North Reading is a town in Middlesex County, Massachusetts. The area was first settled in 1651, when the town of Reading received a special land grant north of the Ipswich River. It was officially incorporated as the separate town of North Reading in 1853. According to the U.S. Census Bureau, the town has a total area of 13.5 square miles, of which 13.2 square miles is land and 0.2 square miles is water.

North Reading is protected by the North Reading Fire Department and North Reading Police Department. The headquarters for both departments is located in the public safety building. NRFD is staffed by full-time members and supplemented by a smaller call member roster. The 152 Park Street station holds Engine 1, Engine 2, Engine 3, Engine 4, Ladder 1, Rescue 1 and Rescue 2. The Essex County Technical Rescue unit is stored in town as well.

The North Reading Board of Selectmen has five members who are elected to serve three-year overlapping terms. As specified in the Town Charter and the Massachusetts General Laws, they are the chief elected officers of the town. The board may enact rules and regulations in a variety of areas, as well as establish town policies and procedures on many issues, unless such issues are delegated by law or vote of the town meeting to another officer or board. The board appoints a Town Administrator who supervises and is responsible for the day-to-day operation of town government departments.

 

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J. Butler Property Management, LLC. : North Reading, Massachusetts

As observed elsewhere on this website, a good property management company understands that customer service counts. The third of the four key questions that should be answered, to make sure that customer service is on the right track is how can one create opportunities for superior service? Think of creating layers of opportunity. Every interaction with a client, a tenant or a vendor represents an opportunity to create a relationship. Too often managers believe they only need to interact with a tenant when the lease is about to expire. It’s always advisable to try taking a survey of tenants\' preferences for communication Do they prefer phone calls, e-mails or visits? Ask how often they would like communication: weekly, monthly or never? It’s also important for the property manager to remember that communication doesn\'t always have to be a formal letter. The fourth of the four key questions that should be answered, to make sure that customer service is on the right track is can we deliver what we promise? Anyone who has ever had to take a car to the shop for repairs knows that promises mean a great deal. If the repairman promises to get your car back to you in good working order the same day, that\'s what you expect. If the day comes and goes, what happens? You\'re disappointed. If you call and don\'t get an answer or are delayed further, you become frustrated. The same is true in real estate. Nothing sinks one’s reputation and that of one’s company, by not following through on promises.