The Town of West End Boston Massachusetts


The West End is a neighborhood of Boston, Massachusetts, bounded generally by Cambridge Street to the south, the Charles River to the west and northwest, North Washington Street on the north and northeast and New Sudbury Street on the east. Beacon Hill is to the south, while the North End is to the east.

The West End occupies the northwest portion of the Shawmut Peninsula. Much of the area on which the neighborhood lies is the product of land reclamation. Beginning in 1807, parts of Beacon Hill were used to fill in a small bay and mill pond that separated Beacon Hill and the West End from the North End. Today the neighborhood consists primarily of superblocks containing high-rise residential towers. The West End borders the Charles River between the Longfellow Bridge and the Charles River Dam Bridge. The Charlesbank Playground runs along the bank of the river but is separated from the rest of the neighborhood by Storrow Drive, a large crosstown expressway.

Today, the West End is a mixed-use commercial and residential area. A few non-residential areas (Massachusetts General Hospital and the Charles Street Jail, for example) were spared from the urban renewal of the 1950s. The character of the area prior to the urban renewal can still be seen in the commercial and mixed use buildings of the Triangle. Here there are a few pubs and restaurants that feed off the traffic traveling to and from Faneuil Hall and the Garden.


From Our Blog

J. Butler Property Management, LLC. : West End Boston, Massachusetts

As mentioned elsewhere on this website, the property manager’s feedback on team members’ performance, appropriately communicated, makes all the difference in the world. Many of the best property managers follow a three-step process for positive reinforcement. The first step involves having the employee reflect on his or her performance, ascertaining whether the job-well-done was intentional or happenstance and determining whether the employee is learning from experience. The second step requires that the manager or supervisor be specific with praise, crediting the exact actions responsible for the success, so that the behaviors can be repeated. In the third step, the manager or supervisor explains the beneficial consequences of the work. This way, the employee sees the benefit of what he or she has done and thus feels appreciated, valued and part of the company\'s success. When a result does not meet expectations, the conversation with the employee should be conducted in a way that helps the employee think analytically about what he or she should have done, rather than simply reacting to what the manager or supervisor has said. The steps for positive coaching mirror those for positive reinforcement: First, request the employee\'s observations on his or her performance. Second, guide the employee on how things should have been handled, asking questions to make the employee see what was done incorrectly on his or her own. Third, collaborate on what steps should be taken immediately.